Summary

The Director of Sales is responsible for leading sales at Freetouch, which includes direct sales as well as managing distribution channels (resellers and independent sales reps). They are responsible for building the pipeline, closing deals, and enabling partners to do the same. Specific responsibilities include business and market development, sales channel management, account management, sales growth and customer satisfaction. As the business matures, this role will become more strategic, working closely with the CEO and director of finance to develop strategic sales and marketing goals and manage and grow the sales and marketing teams.

The ideal candidate is someone who has 5-7 years of experience in direct sales, preferably in SaaS software and new market development. Experience in the kiosk industry a plus. This position is contract-to-hire (full-time preferred) and fully remote (U.S.-based candidates only).

Roles & Responsibilities

The ideal candidate will be a proven, high-functioning leader with experience in direct sales and channel management, coupled with a strong sense of pragmatism and integrity. You must have exceptional project management skills and a track record of building outstanding relationships with internal and external customers. A strong work ethic with proactive communication skills that encourages courageous conversations are a must.

  • Core member of the leadership team that will partner closely with the CEO, director of finance and operations, and product teams to execute sales and marketing strategies that increase market share, brand, and client awareness
  • Consistently research prospective clients, industry verticals, and market landscapes on a regular basis
  • Generate new business opportunities and sales targets through individual marketing, direct outreach, and networking and relationship building activities
  • Lead end-to-end sales process
  • Prospect for, build, manage, and scale channel partners
  • Organize and manage deal pipelines within company CRM (Pipedrive)
  • Be able to communicate new sales initiatives and work with our team to get the things needed to succeed
  • Work with current customers to build and retain new business
  • Work with current customers to acquire introductions and referrals
  • Track, report on, and meet sales quotas/goals
  • Promote company products and services
  • Monitor market and competitor activity

Experience + Qualifications

  • Ability to understand and clearly communicate the features, functionality, potential and limitations of the product to customers and channel partners
  • Strong presentation, verbal and written skills, with a proven ability to develop well-written documents and presentations
  • Proven track record to grow new business in both familiar and unfamiliar markets
  • Ability to create strong relationships with intermediaries
  • Ability to interact with clients of all levels and industry backgrounds, from the CEO to administrative support staff
  • Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making and conflict resolution skills
  • Proven ability to manage and set customer expectations
  • Proven track record of satisfied large scale customers

Requirements

  • Understands the business and market thoroughly
  • A great listener with strong and open communication skills
  • Isn’t afraid to talk about money
  • Identify and leverage value drivers during the sale
  • Display the highest level of professionalism and humanity at all times
  • Ability to meet conservative quarterly quotas
  • Ability to personally generate leads, build relationships, negotiate pricing, and close deals
  • A motivated self-starter that thrives in small teams where their ideas and input can and will have a significant impact on the direction of the business